1.  INFORMATION

By accepting this Privacy Policy, the user (hereinafter, the "User" or "Users") is informed and gives their free, informed, specific and unequivocal consent for the personal data provided through the Web page located at the URL [https://www.arcatart.com/] (hereinafter, the "Website" or Arcatart) are processed by Arcatart, as well as the data derived from your browsing and any other data that may be provided in the future.

The User must carefully read this Privacy Policy, which has been drafted in a clear and simple way, to facilitate its understanding, and the User can freely and voluntarily determine if they wish to provide their personal data to Arcatart.

 

2. WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, Arcatart collects the personal information provided by the user such as name, address and email.

When the user browses in our store, we also automatically receive the internet protocol address of their computer (IP), in order to have information that helps us learn about their browser and operating system.

Email marketing (if applicable), with the consent and permission of the user, Arcatart may send emails about our store, new products, promotions and other updates.

 

3. CONSENT

When the user provides us with their personal information to complete a transaction, verify their credit card, create an order, arrange a shipment or make a return, we imply that you accept the collection and use for that specific reason only.

If we ask the user for his personal information for a secondary reason, such as marketing, we will request it directly from him with his express consent, or we will give him the opportunity not to agree to provide the information.


If after accepting, the user changes his mind and does not want his data to be used for marketing purposes, he can withdraw his consent at any time, by contacting us at info@arcatart.com or by writing to us at: ArCatArt, 2609 Collins Ave, Miami Beach, Florida, Zip 33140, USA

 

4. DISCLOSURE

The disclosure of personal data may be shared with public administrations in cases provided by law.

 

5. SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to users.

User data is stored through Shopify's data storage. User data is stored on a secure server behind a firewall.

Payments

If the user chooses a direct payment gateway to complete their purchase, then Shopify stores their credit card data.
This information is stored encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it has been completed, the information of the purchase transaction is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement.

 

6. THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose user information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding information.

For these providers, we recommend reading the privacy policies to understand how personal information will be handled.

In particular, some providers may be located or have facilities that are in a different jurisdiction than the user or us. If the user agrees to proceed with a transaction that involves the services of a third party provider, their information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you have left the website of our store or are redirected to a third-party site or application, the user will no longer be regulated by this Privacy Policy or the Terms of Service of our website.

Links

When the user clicks on links in our store, they may be redirected away from our website. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

  

7. SAFETY

To protect personal information, Arcatart takes reasonable precautions, following industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.

If credit card information is provided, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.


COOKIES

We present a list of cookies that we use on our website:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

  

9.  CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, which we advise you to review frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, how and under what circumstances (if any).

If our store is acquired or merged with another company, user information may be transferred to the new owners, so that they can continue to sell their products.

 

10. QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at info@arcatart.com